For auto-repair shops

AI receptionist for auto repair shops

You're under a hood. We pick up the phone.

No contracts We set it up with you
Trade-trained

What our AI knows about your trade.

Not a generic chatbot. Configured for auto-repair shops from day one.

  • Vehicle intake — captures year, make, model, mileage, VIN if known
  • Issue description — warning lights (check engine, ABS), sounds (clunking, grinding), leaks (color and location)
  • Drivability triage — drivable, not drivable, needs a tow
  • Loaner requests — captures whether the caller needs a loaner and passes it to your team
  • Drop-off vs. wait requests — captures the caller's preferred day and time for diagnostics vs. quick services and passes it to your team
  • Tow details — captures tow company info and the expected arrival window
Sample call

Auto repair — check engine light, customer needs a loaner

A real-style transcript — caller on the left, your AI on the right.

Caller

Hi, my check engine light just came on and the car feels rough.

AI Receptionist

Let's get it looked at. What's the year, make, and model?

Caller

2018 Honda Accord, about 87,000 miles.

AI Receptionist

Got it. Is the light steady or flashing?

Caller

It's steady, but the engine is shaking a little at stoplights.

AI Receptionist

Steady light with a misfire feel — could be a coil or plug, but we'll need to scan codes to be sure. Is the car driveable to us?

Caller

Yeah I can drive it, but I need a loaner — I have to get to work.

AI Receptionist

I'll note that you need a loaner. What day and time would you like to bring the car in?

Caller

Tuesday evening, if possible.

AI Receptionist

Got it. Your name, phone, and the last 4 of your license plate?

Caller

Marcus Day, 555-0166, plate ends 7TKQ.

AI Receptionist

Thanks Marcus. I have your details, the symptoms and your preferred time. The team will confirm the drop-off and the loaner with you.

Compare

NoMissingLeads vs. the alternatives.

Same job, four very different outcomes.

Feature NoMissingLeads Hire receptionist Answering service Voicemail
Available 24/7 Yes Office hours only Yes Yes
Sends transcript + summary Yes Maybe Maybe No
Industry trained Auto-repair specific Generic Generic —

Auto repair shops, this is the math

You’re under a hood, hands black with grease, three jobs deep into a Tuesday. The phone rings — a brake job, an alignment, or a check-engine drop-off. You can’t stop a torque-wrench job mid-bolt, and your service writer is already on another line. The caller goes to voicemail, hangs up, and dials the shop down the road.

Independent auto-repair shops miss calls every day. The customer who calls about a check engine today might be a regular for years if they get a great first experience. A missed call is a missed regular, not a missed job.

NoMissingLeads is an AI receptionist trained for auto repair — it captures year, make, model, mileage, the symptoms (warning lights, sounds, leaks), checks if the car is drivable, and notes any loaner request. It emails you a summary, the caller’s details and a recording link. Every call answered, every car routed correctly, every customer captured before they dial the next shop.

Get your AI receptionist →

For auto-repair shops

Questions, answered.

Can it diagnose over the phone?
No — and that's by design. The AI captures symptoms (warning lights, sounds, smells, drivability) and passes them to your team. It won't guess at codes or quote repairs sight-unseen. Customers get a real diagnostic; you don't get stuck honoring a phone quote that doesn't match the actual fix.
How does it handle a tow scenario?
If the car isn't drivable, it asks if a tow is already arranged. If yes, it captures the tow company and ETA. If no, it can give the caller your preferred tow partner's number, then captures when the tow is expected to arrive.
Does it know which makes we work on?
Yes. You list the makes you service (and any you don't — e.g. 'no European exotics') during setup. Calls about makes you don't touch get a polite decline and an optional referral.

Ready to stop missing calls?

Sign up and we'll contact you within one business day to set up your AI agent. No contracts.