These Terms of Service ("Terms") govern your access to and use of NoMissingLeads ("the service"). By creating an account or using the service, you agree to be bound by these Terms. If you don't agree, don't use the service.
1. The service
NoMissingLeads provides an AI receptionist that answers your business calls, captures lead details, and emails you call summaries with secure recording links. Our team sets up the service for your business after we contact you. We may add, modify, or discontinue features over time.
2. Your account
You must be 18 or older and legally able to enter contracts. One person per account — sharing logins is not permitted. You're responsible for keeping your password secure and for all activity that happens under your account. Notify us immediately through our Contact us page if you suspect unauthorized access.
The information you provide at signup must be accurate, and you agree to keep your business details current. Misrepresenting your identity, business, or the services you offer is grounds for immediate termination.
3. Fees
Signing up on the website is a request for service, not a purchase. No card is needed to sign up. Your first month is free, up to 100 minutes, and starts when your AI agent goes live. After that the fee is $29 a month, with 100 minutes of calls included. If you need more than 100 minutes a month, we agree it with you before anything changes. You add a card in your account only if you decide to continue.
4. Acceptable use
You agree not to use NoMissingLeads to:
- Promote illegal goods or services, or run scams.
- Send spam, robocalls, or otherwise abuse the call infrastructure.
- Misrepresent yourself as another person, business, or affiliated entity.
- Reverse engineer, scrape, or otherwise interfere with the service or its underlying systems.
- Resell the service to third parties without a written partnership agreement.
We reserve the right to suspend or terminate accounts that violate these rules.
5. Your content
You own the content you put into the service (ad copy, business descriptions, photos, the call audio your customers leave). By uploading it, you grant us a license to host, process, and display it as needed to deliver the service. We may use de-identified, aggregated data (e.g., common questions across the plumbing trade) to improve the AI; we won't share your specific business data with competitors.
6. Liability and disclaimers
The service is provided "as is" and "as available." While we work hard to keep the service running, we don't guarantee it will be uninterrupted or error-free. We don't guarantee any specific business outcome (lead volume, conversion rate, revenue) — those depend on factors outside our control.
To the maximum extent permitted by law, our total liability for any claim related to the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, incidental, special, or consequential damages.
7. Termination
You can stop the service at any time by contacting us. We may terminate or suspend your account if you violate these Terms, fail to pay agreed fees, or use the service in ways that harm us or other users. On termination, we will retain your data for the retention period described in our Privacy Policy.
8. Changes to these terms
If we make material changes, we'll email you and update the "Last updated" date above. Continued use of the service after the change takes effect means you accept the updated Terms. If you don't agree to the changes, contact us to stop the service before they take effect.
9. Governing law
These Terms are governed by the laws of the United States and the state in which our parent company is registered, without regard to conflict-of-laws principles. Disputes will be resolved in the state and federal courts located in that jurisdiction.
10. Contact us
Questions about these Terms? Please use our Contact us page.